Departments Report Fraud Open Records request
For an accurate and quick response when contacting TRS by any method, please provide your full name and your TRS member ID.
TRS Office Hours
Monday – Friday, 8 a.m. to 5 p.m. ET (In-person counseling by appointment, holiday closing schedule below)
U.S. Mail
479 Versailles Rd., Frankfort, KY 40601-3800
Phone
Toll Free: 800-618-1687
Local: 502-848-8500
Fax
Member Services fax: 502-848-8599
Insurance Department fax: 502-573-0199
Accounting Department fax: 502-573-0254
Email
Please provide a detailed message requesting the information you’re seeking. TRS only can answer general questions by email. Requests involving confidential information will be answered by U.S. Mail. WARNING: Never email personal information, especially your Social Security number. Please use your TRS member ID. If you have a question call 800-618-1687.
General email: info@trs.ky.gov
TRS Holiday Closings
2022
Friday and Monday, Dec. 23 and 26, Christmas
Friday and Monday, Dec. 30 and Jan. 2, New Year’s
2023
Monday, Jan. 16, Martin Luther King Jr. Day
Friday, April 7, Good Friday (noon closing)
Monday, May 29, Memorial Day
Tuesday July 4, Independence Day
Monday, Sept. 4, Labor Day
Friday, Nov. 10, Veterans Day
Thursday and Friday, Nov. 23-24, Thanksgiving
Monday and Tuesday, Dec. 25-26, Christmas
Friday and Monday, Dec. 29 and Jan. 1, New Year’s