Contact Us

 

Departments     Report Fraud     Open Records request

For an accurate and quick response when contacting TRS by any method, please provide your full name and your TRS member ID.

TRS Office Hours
Monday – Friday, 8 a.m. to 5 p.m. ET (Holiday closing schedule below)

U.S. Mail
479 Versailles Rd., Frankfort, KY 40601-3800

Phone
Toll Free: 800-618-1687
Local: 502-848-8500

Fax
Member Services fax: 502-848-8599
Insurance Department fax: 502-573-0199
Accounting Department fax: 502-573-0254

Email
Please provide a detailed message requesting the information you’re seeking. TRS only can answer general questions by email. Requests involving confidential information will be answered by U.S. Mail. WARNING: Never
 email personal information, especially your Social Security number. Please use your TRS member ID. If you have a question call 800-618-1687. 

General email: info@trs.ky.gov

TRS Holiday Closings
Monday, Jan. 2, New Year’s Day
Monday, Jan. 16, Martin Luther King Jr. Day
Friday, April 14, Good Friday (half day)
Monday, May 29, Memorial Day
Tuesday, July 4, Independence Day
Monday, Sept. 4, Labor Day
Friday, Nov. 10, Veterans Day
Thursday and Friday, Nov. 23-24, Thanksgiving
Monday and Tuesday, Dec. 25-26, 2017, Christmas
Friday, Dec. 29, New Year’s Eve

2018
Monday, Jan. 1, New Year’s Day